JJ
Juliet J

1 reviews | Active since Jan 2017

18 Jan 2017, 16:35

Unprofessional, disrespectful, and power hungry landlord.

<p> </p> <p>I recently move into an apartment owned by Trafalgar- Randburg Square. I haven't even been here for a month but I'm already facing an unprofessional and disrespectful landlord who is trying to make my stay miserable and will NOT succeed, unfortunately for him!</p> <p> </p> <p>I moved in on the 10 of January. On my first day I was already not enjoying it because the landlord, Lazurus, "forgot" to mention that there will be an additional R470 that we need to cough out that was NOT stated in the lease agreement forms.</p> <p> </p> <p>When I came to view the place in December with my friend, Lazurus and David (not sure what David's role is exactly) did NOT tell us that we will need to pay R470 (R200 deposit, R200 electricity, R70 admin) on top of the rent money R5200. You can imagine, now I'm angry and trying to find out what exactly this R470 is going towards because it didn't make sense as to why I'm paying deposit money for PREPAID electricity!!!??? When he explained it, he said the R200 deposit is to cover themselves in case a tenant moves out and still owes electricity. How that makes sense to him, I dont know!!! How I understand it is; if it's PREPAID, it is the tenants full responsibility not the landlords to ensure whether there's electricity in a unit or not- he just needs to worry about rent money! The only thing they told us was that w&e are excluded and we have a meter box which they didn't explain how it worked exactly.</p> <p> </p> <p>Now that I've moved in, I'm only see now that there is no switch for the geyser in the meter box. Meaning I do not have control over the amount they may produce to me every month for water and electricity as it can be easily tweaked since I don't have access to the meter readings. (Can't blame me for thinking this way cause he honestly seems shady). He even found it hard to explain to me how one pays for electricity with this new iSmrt system I STILL DO NOT UNDERSTAND. </p> <p> </p> <p>Reporting maintenance- I asked him to check my dstv connection since it was not working at around 17:00-18:00 on the 16th of January. He said he will come through and again he didn't say anything until I called him at 21:00 to find out where he is. He then tells me the box is not l working and will call the dstv guys to come and fix it. I sms him in the morning to arrange everything, he doesn't respond. 2 sms's sent and he didn't reply. When I ask security for him they don't want to help at first, coming up with excuses. He is flexing his power by attrnding to me way later than any other tenant. And this is the ************** I am rejecting! </p> <p> </p> <p>This Lazurus guy needs to be looked into!!! I am NOT satisfied with my stay and I already want to move! Doesn't make sense being treated differently because you don't like me AS A TENANT and I still pay this amount of money every month with no peace of mind. I also really don't want to be his friend! All I'm asking for is some PROFESSIONALISM and RESPECT as I am also a PAYING tenant!</p> <p> </p> <p>I'm going to take this further if no help avails itself here! </p> <p> </p> <p>-****ed tenant</p>

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Replies (1)
Trafalgar
Trafalgar's reply18 Jan 2017, 16:48
Official

Good afternoon - I have sent you an email in this regard - will need more information to be able to investigate.

Kind regards

Karien Coetzee

National Property Management Consultant

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