Unprofessional

<p>trafalagar is very unprofessional, ive app**** for flat in gillview johannesburg south did application and send through info about myself to get the flat everything was done in such a hard way trying to contact simon khota was impossible and got through to lyle king who assisted but had some very late responses , i have no response from mails sent to him now as when i had to do viewing for flat care taker was intoxicated when i arrived and later when i came through to do inspection the owner of the building riyaad had told me renovations are happening and noone should be moving into this building, after ive already paid deposit of R9470 i was told by the building owner i cannot inspect the bachelors and i should get my deposit paid back in full and that rental for this place was going to go up by R1000 for "aluminum window fittings" with all this confusion i contacted Lyle on monday 27th to refund my deposit he said it should take couple of days and i expressed my urgency as i found a new place and landlords are kind to give me in my emergency where as trafalgar is just non responsive and uncaring i am waiting as i asked for response from him for any feedbank thursday and my emails are ignored regarding my deposit refund as i am moving into a new place for the 1st of april tomorrow and need my deposit asap as trafalgar is now inconveniencing me with the long wait and unprofessional no response employees this is only a hello peter complaint because noone is responding to me if im going to have further trouble i will be taking trafalagr up to the rental tribunal to take further action as they are advertising rentals online and then take deposits quickly and then you cannot move into the place , i cannot make plans around agents and managers by ur company telling me that the place renovations "should" be done by the 1st and owners of buildings saying its never happening so soon and then told i have to wait for my deposit back this long and i haven't signed any lease agreement even at all this should be sorted out long ago agents are there to help not to make u believe in stories and i believe it is durbans branch who is also delayed in paying back my deposit i am not going to wait forever trafalagar please refund my full amount ive paid you because it is not your money </p>