SJ
SHAHIEDA J

1 reviews | Active since Mar 2022

25 Mar 2022, 14:11

UNPAID INVOICE TO PLUMBING COMPANY

Trafalgar has got the worst staff that I ever dealt with, we completed a burst geyser in January 2022, since Jan to date I have called, emailed various staff members by the likes of Carmen, Colleen and the Portfolio Manager Loren, various excuses was given for all this time, the current excuse now is that Momentum Insurance never paid ??? The Client whom we did the replacement of the Geyser for he also sent numerous emails on our behalf to find out why we are not being paid, the job was completed and his got no complaints. Quite shocking that companies like this can STILL ****** small businesses in this day and age... QUITE SHAMEFUL!!!!

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Replies (4)
Trafalgar
Trafalgar's reply25 Mar 2022, 14:36
Official
Good day, 
Can you please let me know which property you are referring to and which branch of Trafalgar you are dealing with?

Regards
Karien Coetzee
National Property Management Consultant
SJ
SHAHIEDA J's update25 Mar 2022, 14:52
Reviewer Update
The property is 20 Knights Ridge
Invoice 100055
Amount due R11 489.00

Trafalgar office
28 Upper Camp Road
Paarden Eiland
Trafalgar
Trafalgar's reply28 Mar 2022, 14:22
Official
Good day, 
As per the contact you had with our Branch Manager in Cape Town - Christiaan Joubert - this is an insurance related matter that we are attending to.
Regards
Trafalgar
SJ
SHAHIEDA J's update29 Mar 2022, 15:49
Reviewer Update
Good day
This is unacceptable that the contractor must wait to be paid, due to an insurance claim that is taking almost 3 months??? I am also a client of Momentum, they do not take this long to settle claims.... it is not our problem, Trafalgar Property management should settle this invoice ASAP failing that, we will unfortunately have to uplift our goods from your client as the goods remain the property of our company until paid in FULL!!!