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Nobuhle N

1 reviews | Active since Sept 2015

10 Sept 2015, 10:13

Unfair treatment

I am so disappointed about how I was treated. I was shouted at before even entering the office and everyone was staring at me when I went out because they heard all the scolding. It seems like the manager has a spy within the flat who lie about other tenants and without investigating, trafalgar takes a decision and acts according to the spying person's will. I wish investigations could be done for justice in that flat (Manhatten beach club). Tenants are not treated equally.

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Replies (1)
Trafalgar
Trafalgar's reply10 Sept 2015, 10:47
Official
Hello Nosina,

Trafalgar places a top priority on client service excellence and will make every effort to rectify your concerns as quickly and effectively as possible. We will investigate the issues and your concerns immediately and endeavour to respond to you during the course of today.

Kind regards

Karien Coetzee
National Property Management Consultant
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