LN
Lindeni N

1 reviews | Active since Sept 2014

21 Jun 2019, 11:31

********* conduct

Was instructed by Trafalgar to move out because the place needed to be worked on/renovated. Note I am NOT the one who wanted to leave. So I suggested that they wait for me until I get a suitable or they look for a place for me as they are the ones who want me out. When they eventually found the place they wanted me to pay new deposit, so I asked them to transfer the deposit to the new place since it's also under trafalgar. The agent, Debbie promised to speak with the manager Julie & she made it sound like it's possible. Suddenly I was asked to pay new deposit without being refunded the old one and when my daughter questioned this they were not willing to understand. After she wrote to hello Peter I was treated with so much disrespect. It was even worse cause the agent had said I must come and see the manager yet when I came there the manager was so rude and said there was nothing to be discussed. We exchanged words because she was so rude and shouting at me. So what I don't understand is that they are the ones who want me to leave but they are not willing to compromise yet I have been compromising ever since I came to that place. I wish there was someone in higher authority than Julie and Karien because the way they have been treating me is unacceptable and prejucided.

0
Replies (2)
Trafalgar
Trafalgar's reply22 Jun 2019, 16:49
Official
We have tried our best to assist you but we are not prepared to tolerate any further abuse from either you or your daughter.   Please contact another agent to assist you in your search for accommodation.
 
Kind regards
Trafalgar 
LN
Lindeni N's update24 Jun 2019, 21:26
Reviewer Update
For the record I also no longer want to have any deals with Trafalgar, I was thinking somebody will be decent enough to teach them work ethics. I have from Trafalgar tolerated enough abuse All I want is my deposit in full month end (30/06/2019)not a cent less.