JT
Jabu T

1 reviews | Active since Apr 2018

18 Apr 2018, 10:16

TraFOULgar customer service stinks!

It took 3 weeks, 16 emails and 5 phone calls to get Trafalgar's Table View Manager to load my details on the cell switch system for a complex they manage. That is a lot of nudging for a simple task. Avoid Trafalgar at all costs! They do not take their work seriously and demonstrate frustratingly high levels of incompetence.

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Replies (1)
Trafalgar
Trafalgar's reply18 Apr 2018, 11:13
Official

Trafalgar places a top priority on client service excellence and will make every effort to rectify your concerns as quickly and effectively as possible. We will investigate the issues and your concerns immediately and endeavour to respond to you during the course of the week.

Kind regards

Karien Coetzee
National Property Management Consultant

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