TK
Thembisa K
1 reviews | Active since Aug 2020
26 Aug 2020, 14:00
Trafalgar unreasonable prepaid
Hello Peter.... Please assist, trafalgar recently planted prepaid to each flat in their building I'm randburg in Jan Smuts Avenue. However, when we put R100 electricity which normally has like 56kwh units and above..... To their prepaid it uploads as 31kwh units... When we Al's them is it billed with water altogether, they say no. Can you please investigate if this is normal because that 31kwh units does not even survive 3 days. Your assistance will be greatly appreciated. Thank you.
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Replies (5)0
Replies (5)
Trafalgar's replyOfficial
26 Aug 2020, 14:43Good afternoon, please can you let me know which property / building you are referring to?
Regards
Karien Coetzee
National Property Management Consultant
Regards
Karien Coetzee
National Property Management Consultant
Trafalgar's reply26 Aug 2020, 14:43
Official
Good afternoon, please can you let me know which property / building you are referring to?
Regards
Karien Coetzee
National Property Management Consultant
Regards
Karien Coetzee
National Property Management Consultant
TK
Thembisa K's updateReviewer Update
27 Aug 2020, 02:39Hi
The building is called old nedbank building in Randburg Johannesburg north..... Corner Jan Smuts and Paris Avenue
The building is called old nedbank building in Randburg Johannesburg north..... Corner Jan Smuts and Paris Avenue
TK
Thembisa K's update27 Aug 2020, 02:39
Reviewer Update
Hi
The building is called old nedbank building in Randburg Johannesburg north..... Corner Jan Smuts and Paris Avenue
The building is called old nedbank building in Randburg Johannesburg north..... Corner Jan Smuts and Paris Avenue
Trafalgar's replyOfficial
27 Aug 2020, 09:59Thanks - we will investigate and get back to you on this
Trafalgar
Trafalgar
Trafalgar's reply27 Aug 2020, 09:59
Official
Thanks - we will investigate and get back to you on this
Trafalgar
Trafalgar
Trafalgar's replyOfficial
28 Aug 2020, 10:52Good morning,
The decision to install prepaid meters were taken by the Landlord (not Trafalgar) to ensure that occupants only pay for their actual consumption seeing that problems were experienced with the readings taken and also this covers the scenario where tenants are in arrears or late.
The decision to install prepaid meters were taken by the Landlord (not Trafalgar) to ensure that occupants only pay for their actual consumption seeing that problems were experienced with the readings taken and also this covers the scenario where tenants are in arrears or late.
Trafalgar's reply28 Aug 2020, 10:52
Official
Good morning,
The decision to install prepaid meters were taken by the Landlord (not Trafalgar) to ensure that occupants only pay for their actual consumption seeing that problems were experienced with the readings taken and also this covers the scenario where tenants are in arrears or late.
The decision to install prepaid meters were taken by the Landlord (not Trafalgar) to ensure that occupants only pay for their actual consumption seeing that problems were experienced with the readings taken and also this covers the scenario where tenants are in arrears or late.
TK
Thembisa K's updateReviewer Update
28 Aug 2020, 11:08Thank you.... I'll take it up with the landlord again
TK
Thembisa K's update28 Aug 2020, 11:08
Reviewer Update
Thank you.... I'll take it up with the landlord again