FN
Fanele N

1 reviews | Active since May 2018

15 May 2018, 14:34

Trafalgar security

I sent an email regarding security's negligence on the 10th of December 2017. I was told that the matter would addressed, then i was told that the matter was to be taken up with members of the board. the last time someone rep**** to me was the 8th of January 2018. till this day, my complaint is not resolved and no one has spent the time to get back to me. worst of all, i am an owner in Knightbridge which is governed by Trafalgar. I'm really disgusted with their service delivery. when i moved in with my family in 2015 we were promised heaven and earth but very few promises have been for filled.

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Replies (1)
Trafalgar
Trafalgar's reply15 May 2018, 15:06
Official

Trafalgar places a top priority on client service excellence and will make every effort to rectify your concerns as quickly and effectively as possible. We will investigate the issues and your concerns immediately and endeavour to respond to you during the course of the week.

Kind regards

Karien Coetzee
National Property Management Consultant

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Best regards,