SM
Sibulele M

1 reviews | Active since Sept 2017

24 Sept 2022, 07:40

Trafalgar ****s deposit

Trafalgar property management is refusing to refund me my deposit the portfolio manager is Natasha Herbst, I put 30 days notice after being in the property 1year 5 months then my home loan approved when I moved she confirmed I had a deposit of 3770 on email now she is refusing to pay

0
Replies (4)
Trafalgar
Trafalgar's reply26 Sept 2022, 09:37
Official
Good day, 
There was obviously some miscommunication on this as the team assures me that the deposit is in the process of being refunded.

Kind regards
Karien Coetzee
National Property Management Consultant
SM
Sibulele M's update26 Sept 2022, 15:26
Reviewer Update
Oh really? Because I am the fool no one is responding to my emails and telling me anything can your team contact me and give me a update the pop would be fantastic to get cos I do not trust you all abit
Trafalgar
Trafalgar's reply26 Sept 2022, 16:01
Official
Good day, 
The payment will be made tomorrow.

Regards
Trafalgar
SM
Sibulele M's update27 Sept 2022, 11:49
Reviewer Update
Thank you so much all I have received PoP, I hope in the future people will not have to run around and make noise before they are given attention for their queries. I had a great stay at Vila bianco besides the noise ofcos that I have always complained about and @natasha herbst you been good to me nevermind our last moments but query has been resolved thank you so much.

Kind regards