KS
Katlego S

1 reviews | Active since Feb 2015

23 Mar 2016, 09:44

Trafalgar refusing to pay me my money

I rented a property managed by Trafalgar in 2013 and got ****med out of my deposit. From this experience, i knew i must stay away from this company in future. <br> <br> In an unfortunate turn of events, i purchased an apartment that was managed by Trafalgar and a new nightmare experience began. When the tenant moved out, i decided i do not want Trafalgar managing my property and i informed them. When my new tenant moved in, i had repaired the place at my own expense because i knew Trafalgar was never going to do it. Then i get a call from Basil Moyo and we agree that i need to be compensated for the repairs. I provided Basil with all the invoices he required within a day or two. 2 months+ later, i still have not been refunded. I email Basil, he ignores my email. Then i cc a few of his colleagues, then he replies. Then he says he will pay me, then he goes quiet again. <br> <br> I am fed up with the service i have been getting from Trafalgar. Pathetic, pathetic company. I just want my money!!

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Replies (1)
Trafalgar
Trafalgar's reply23 Mar 2016, 14:36
Official
Hello TheFirstGOAT ,

Trafalgar places a top priority on client service excellence and will make every effort to rectify your concerns as quickly and effectively as possible. We will investigate the issues and your concerns immediately and endeavour to respond to you during the course of today.

Kind regards

Karien Coetzee
National Property Management Consultant
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