KL
Kele L

1 reviews | Active since Mar 2021

18 Mar 2021, 08:55

Trafalgar property management are ********

Trafalgar property management group is a ****. They over charge residents on their accounts with penalties and interests that only make sense to them.

They are looting the estate funds with the chairman of the estate board. Our AGM is due next week and we have nominated more than 10 people to be on the board. Trafalgar has been adding penalties and interest on our accounts that only make sense to them so that they can disqualify the nominations due to "account not in good standing".

As it stands almost all nominations have been declined because they claim that account holders are not up to date with levies. They keep adding charges daily on the accounts so that the current chairman of the board cannot be removed and the looting must continue along with Trafalgar.

They don't communicate that the account is in arrears until they receive a nomination. The arrears are as a result of interest and penalties they add as they please!!

0
Replies (6)
Trafalgar
Trafalgar's reply18 Mar 2021, 09:39
Official
Good day, 
Please can you let me know which complex you are referring to and which branch of Trafalgar you are dealing with.  We need this to further investigate the matter.

Kind regards
Karien Coetzee
National Property Management Consultant
KL
Kele L's update18 Mar 2021, 09:44
Reviewer Update
Savannah country estate in Pretoria.

We object to Trafalgar running the elections, we need an independent institution to run with the election
Trafalgar
Trafalgar's reply18 Mar 2021, 14:12
Official
Our Pretoria Branch Manager - Adele Olivier - has been in contact with you regarding outstanding accounts and your concerns were communicated to the Directors of the HOA.  Please note that Trafalgar only acts on instruction from the Directors of the HOA and the penalties and interest is for the HOA's account and raised on instruction from the Directors of the HOA.  Trafalgar only collects DCA fees as we are entitled to per the Debt Collection Act.  

Regards
Trafalgar
KL
Kele L's update18 Mar 2021, 14:34
Reviewer Update
We the residents do not agree with your billing methods. I'm not the only resident who is not happy with my account. We have many cases and Adele did not address my concern. Perhaps you should set up a meeting with Savannah residents instead of this generic reply.
Trafalgar
Trafalgar's reply18 Mar 2021, 14:40
Official
The Annual General Meeting is on 24 March 2021

Regards
Trafalgar
KL
Kele L's update18 Mar 2021, 15:07
Reviewer Update
I'm well aware of that

I still don't have a response on my account