1 reviews | Active since Jan 2012
Trafalgar please give me my Deposit
I have am astonished by the treatment i have received from Trafalgar, i moved out from one of their apartment at four seasons, discovery rooderpoort, apartment 13, i gave the notice a full month prior to my moving, upto now i have not received my deposit, its more than 4 weeks everytime i call the office im told we will transfer tomorrow. Have spoke to David, and first was told the accounts person was on leave, then am told there is a backlog on paying back deposits, today im just told the owner of the flat has not put deposit into trafalgar account and they will only give me my deposit as soon as that transaction happens. So now what kind of cruelity is this, i have never missed my payment and all paperwork was done and inspections to the full, please give me my deposit TRAFALGAR.
Trafalgar places a top priority on client service excellence and will make every effort to rectify your concerns as quickly and effectively as possible. We will investigate the issues and your concerns immediately and endeavour to respond to you during the course of next week.
Kind regards
Karien Coetzee
National Property Management Consultant
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Trafalgar places a top priority on client service excellence and will make every effort to rectify your concerns as quickly and effectively as possible. We will investigate the issues and your concerns immediately and endeavour to respond to you during the course of next week.
Kind regards
Karien Coetzee
National Property Management Consultant
***
