Trafalgar not addressing issues instead shifting the blame

Trafalgar Durban is the worse I’ve come across. I just moved to Durban from Joburg. In Joburg trafalgar was excellent when they managed the Carlswald a luxury Apartments rental hence I was excited to deal with them here in Durban. I moved in December 2019 and since then the DSTV has not been working, the sliding door to the balcony has never been able to open, the Door in the bathroom has mould, shower doors were only fitted a month later, sometimes the water pressure is almost none existent. All this problems were reported when we moved in but there hasn’t been any urgency to fix them. The DSTV subscription has gone to waste for more than two months as we are not able to watch TV. The mould on the door has a health hazard potential. All these issues have been ignored even the next door neighbour who moved in December 2019 has decided to put in notice due to this. I’ve decided to withhold rent so I can get attention on these matters but the staff from Trafalgar says they don’t deal with such issues it’s for the owner to deal with it but they want rent money. All these issues can be resolved in one day but we are being told to be patient as if since December it’s not long enough. I don’t know much about customer consumer act but surely I shouldn’t be subjected to such