Hellopeter
Share Your Experience
TN
Tony N

1 reviews | Active since Apr 2018

06 Apr 2018, 09:40

Trafalgar in Thalassa Manor, Valley-View Estate, Kosmosdal

Trafalgar and Trustees of Thalassa Manor,ValleyView Estate,Kosmosdal, tried to **** home-owners with a R10million loan scheme for fixing our homes when we already have a levy of over a thousand rand every month that covers such. They had the house of the Head of Trustee,Roderick,fixed and painted with our levies. And told us the loan will be in a way that the homes fixed with the loan will be the ones only to incur the loan repayments, so our Trustees,and the Head, who had their homes fixed with our levies will not incur the debts. What a scheme. After I thwarted their plans and home-owners rejected the loan scheme, then the repairs they were supposed to do got stopped, now they have new stories about ROUTINE and EMERGENCY maintenance as an excuse why homes like mine are not repaired yet since the complex was built,and they never forget to send you a bill every 1st. They have no ROUTINE maintenance plan or anything to show what is ROUTINE OR EMERGENCY, they never told anyone of these when you are signing for the levies to be used to fix your homes. The R10milion scheme proposal from Trafalgar was an insult to our intelligence. A portion on the proposal said " boundary walls" was painted with R500,000 2years ago, and will need R1million to repaint it , like who does this? A job of half a million has not upto 10years guarantee atleast ? Really ?

The fact that they tried to shut me down with their Trafalgar lawyer who came with threats and racial profiling from the Head of Trustees,Roderick,which will be addressed at Equality court, all these while NEGLECTING the lives in my home they are endangering, most is the life of my infant child whom I had to rush to emergency twice due to their negligence.

We have rumours of how they have even compromised our account with money leaving without the knowledge of home-owners.

Over a year now, and they have not fixed my home, and I think the next step is to seek court address, someone needs to be answerable to these.

0
Replies (8)
Trafalgar
Trafalgar's reply06 Apr 2018, 09:59
Official

Trafalgar places a top priority on client service excellence and will make every effort to rectify your concerns as quickly and effectively as possible. We will investigate the issues and your concerns immediately and endeavour to respond to you during the course of this week.

Kind regards

Karien Coetzee
National Property Management Consultant

***

TN
Tony N's update11 Apr 2018, 12:25
Reviewer Update
Hello Karien Coetzee I guess the call and email I just got from Ombuds services that Body Corporate and Helene Thomson that works for Trafalgar in Thalassa Manor has reported me is your way of investigating this issue? This is same Helene who was aware of the quote for repair on my unit and never said anything to the fact that my infant child is at risk to the trustees, yet she could go to ombuds service with doctored emails that lacks the truth, And how am I supposed to entrust my home in the hands of such person ?
TN
Tony N's update11 Apr 2018, 12:37
Reviewer Update
From: Anthony Nworah Sent: 28 October 2017 03:32 PM To: Karien Coetzee ********** Subject: Re: Trustee / Director Survey - PTAHT The incompetence/insults/negligence of your employees, like Jackie and Helene, will get you a lawsuit soon. Mark my words. Anthony. ************************x Karien Coetzee ********** Sun 2017/10/29, 5:31 PM You Thank you for the reply. I will take it up with their Branch Manager – Adele Olivier. Kind Regards Karien Coetzee National Property Management Consultant ***x The above was my email to you since October, on the same issue, and that there was your response, then again, we could see nothing was done, since am being **** against now at Ombuds Service to defame me.
Trafalgar
Trafalgar's reply11 Apr 2018, 13:32
Official

Good afternoon,

It is not Trafalgar that has taken the matter to the Ombud - it is the Trustees of the Body Corporate. Please note the following:

An independent company was appointed by the body corporate to draft a 10 year maintenance plan and the possible option of a loan was presented to the owners at the Annual General Meeting. The owners, during the meeting, elected not to approve the plan and requested the Trustees to draft a new plan for review which is currently in progress after which a new owners meeting will be called for approval of the additional funds required for the implementation of same.

The remaining allegations made will be addressed when the matter brought by the Body Corporate against the owner at the Ombud is heard and adjudicated upon.

TN
Tony N's update04 May 2018, 08:43
Reviewer Update
Are you sure we need additional funds or is it just the ploy of those eager to loot us more? Under Trafalgar`s watch we have lost millions to the body corporate and our homes have never been fixed or repainted since this complex was built ,only the body corporate home were fixed and painted but there is a record of R500,000 used on boundary wall painting. The rejection of the R10million loan **** , happened because a Task Team was set to review it and am part of it, and I remember being the only to suggest we do our repairs with our monthly levies , with proper feasibility study and planning , why are people eager to lay hands on more money of ours while we sink in debt when we can make do with what we are taking in monthly? Fact that Trafalgar manages our account and let these looting go on makes one wonder, are they accomplice or just wish to enrich their bank credits with our cash injections into their accounts in the name of loans and increased levies, while we incur more debts added to our home loans. This cannot be right.
Trafalgar
Trafalgar's reply04 May 2018, 10:09
Official

Please note that we are awaiting a date from CSOS for the hearing and cannot comment further in this regard.

Kind regards

Karien Coetzee

National Property Management Consultant

TN
Tony N's update04 May 2018, 10:26
Reviewer Update
You mean the hearing that Trafalgar and Body corporate reported me with claims that I refused repairs in my unit which is a lie as I have been bugging them to honor the quote of repairs raised on my home by them over 1year now, but they won`t because they know if they did, we will see that repairs can be done with our levies and no more loan or additional levies are needed. They even used your Trafalgar lawyer to threaten me with indict me if i continue bugging Body corporates to do repairs they gave me a quote for since last year. Was the same repairs not done to the unit of the Body Corporate head? Did we need loan or additional levies ? And am supposed to entrust my home in your care ?
TN
Tony N's update08 Jun 2018, 12:10
Reviewer Update
Today,8th June,2018, Trafalgar and Thalassa Manor body corporate did not show up at the Ombuds Service hearing that they reported me. Maye it is another attempt of theirs to shut me up while they loot us and put our families lives at risk. Because you cannot report or sue and then not show up if you have nothing to hide. Not surprised, when Body Corporate head, Roderick ,came to apologise and claim to have been deceived and mis-informed my Helene Thomson of Trafalgar, who is responsible for managing our account with Trafalgar, same person that oversees signing of funds out of our account and responsible for millions missing. Same Helene who oversaw the presentation of R10million loan *****. Same person who **** that I refused access to workers. It is obvious they have something to hide. Like Madiba thought us, we will never relent till we get justice. This ********ity must end. We work two or three jobs to afford our homes, owing banks for 20years home loan, only for Trafalgar and Thalassa Manor body corporate to be looting our accounts, at the expense of our homes, our children`s lives and then try to shut us down with lies and ************. THIS CAN NEVER BE RIGHT !