TJ
Taryn J

1 reviews | Active since Mar 2009

22 Mar 2022, 11:52

Trafalgar - heartless and cruel!

I have to say that Trafalgar has the most heartless people working for them. They don't care how they negatively they impact people's lives they have no empathy and no remorse whatsoever. They would not listen to my plight and would not assist me in anyway... You'd think that after everything the world has gone through that people would display some kind of empathy for one another. But definitely not Trafalgar and the people they work for them. I wish I could put into words what you guys have put me through but it's just too much. To top it all NONE of it was my fault yet I took the responsibility. I really cannot get over how terrible these people can be I'm absolutely stunned by it. Heartless and cruel = Trafalgar.

0
Replies (4)
Trafalgar
Trafalgar's reply22 Mar 2022, 11:58
Official
Good day, 

Please can you provide me with more details?
Which property are you referring to and which branch of Trafalgar have you been dealing with.

Kind regards
Karien Coetzee
National Property Management Consultant

TJ
Taryn J's update22 Mar 2022, 12:26
Reviewer Update
8 Cavendish Gardens it's Virna and I'm not sure which branch she is at
TJ
Taryn J's update22 Apr 2022, 23:58
Reviewer Update
No one ever got back to me regarding this... Trafalgar you are indeed the worst. I'm on the board if trustees and I am going to do everything in my power to rid our complex of you people.
Trafalgar
Trafalgar's reply25 Apr 2022, 09:59
Official
 Trafalgar are contractually obligated to collect levy arrears to maintain service delivery at the building; failure to collect arrear levies would prejudice other owners and erode property values. This levy account was last up to date in November 2019 and as far as we are aware has been tenanted; we are comfortable that due process has been followed. We recommend a referral to the CSOS Ombud or Council for Debt Collectors for a binding external review if deemed appropriate. 

Regards 
Trafalgar