KM
Koketso M

1 reviews | Active since Feb 2022

01 Mar 2022, 17:26

Trafalgar - Deposit refund ****

Do not, I repeat, do not rent with these guys, unless you wish to get ****med out of your deposit. They hide behind the "owner" but in fact, they are the masterminds behind the whole propaganda.

Swindling hard working citizens of their hard earned money, and letting you drown when you decide to move out. Pathetic if you ask me.

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Replies (2)
Trafalgar
Trafalgar's reply02 Mar 2022, 09:35
Official
Good day, 
As explained to you by our Durban Residential Letting Manager the maintenance in this building is done directly by the Landlord’s appointed maintenance team. When the outgoing inspection was done it was determined that the you were liable for painting and cleaning of unit 12 Pinetown Arcade. The Landlord confirmed an initial costing of R 7,122.59 which the you did dispute at the time. We then got the owner to agree to pass a R 2,096.29 discount for the job done and a reduced amount of R 5,026.30 was deducted from the deposit held.  Unfortunately the reduced costing stands as a final amount as per the owner.  

The deposit does not go to Trafalgar - it goes to the owner.

Regards

Karien Coetzee
National Property Management Consultant
Trafalgar
Trafalgar's reply02 Mar 2022, 09:40
Official
Sorry forgot to add
Should you have a dispute regarding the deposit you can go to the Rental Housing Tribunal with this.

Regards
Trafalgar