1 reviews | Active since May 2017
Trafalgar and the issues that come with them. a Nightmare to begin with.
<p>I Started using trafalgar whom would handle the tenants and leasing of my house.</p> <p>Issue 1: I was given a easy pay account for the water and lights that I would have to pay and it would then be retrieved by the tenants. I payed the account of 1100 rand as told by trafalgar I have proof of payment and emails from travalgar providing the easy pay account to be payed in. When the month came where the tenants had to pay rent and water and lights rent was payed but the tenants were only charge 40 rand to the electricity where my 1100 had cleared it all up trafalgar has not charged that amount to the tenants that I covered.</p> <p> </p> <p>Issue 2 : Given the fact that I payed the easy pay account of 1100 it did not update the BCM bill and the current month I was charged double up of 2200 rand "Rounded down" I am n ow sitting with 3300 rand less where I should have an extra 2200 in my account.</p> <p> </p> <p>Issue 3 : Given the following issues this is now week 2 that I have been trying to sort out this issue. I think I have been calm enough and almost at a point of been extremely rude towards them toget things done.</p>
Good afternoon,
I was unfortunately not given your contact details. Can you please send me an email with your details - also which unit; which complex (if applicable) and which Trafalgar Office you are dealing with (City)
Thank you
Karien Coetzee
National Property Management Consultant
***
Good afternoon,
I was unfortunately not given your contact details. Can you please send me an email with your details - also which unit; which complex (if applicable) and which Trafalgar Office you are dealing with (City)
Thank you
Karien Coetzee
National Property Management Consultant
***
My email is **********
Addition to this I handled the amount owed by the tenants myself. Its now the Minicupality mess up on the extra 1100 charged on it after easy pay was payed provided by trafalgar which never updated the bcm account after paying it.
Thank you.
My email is **********
Addition to this I handled the amount owed by the tenants myself. Its now the Minicupality mess up on the extra 1100 charged on it after easy pay was payed provided by trafalgar which never updated the bcm account after paying it.
Thank you.
I am glad to say it is finally sorted out issue was more with Municipality
I am glad to say it is finally sorted out issue was more with Municipality
I am sortry I stand to be corrected but I am still not glad apparently the tenants in my house with a 40 rand electricity bill still does not sink into the lady who handles the accounts I am still 651 rand down from what is actualy to be payed.
I am sortry I stand to be corrected but I am still not glad apparently the tenants in my house with a 40 rand electricity bill still does not sink into the lady who handles the accounts I am still 651 rand down from what is actualy to be payed.
I will cancel my contract with trafalgar they are rediculouse.
I will cancel my contract with trafalgar they are rediculouse.
