**** Tactics and More

<p>I am the owner of an apartment in Marshallstown. Late last year my tenant phoned me in a panic to say that her door had been smashed in. The security team at the building investigated the matter and found that Trafalgar representatives had gone to break the lock of another apartment but made a mistake and smashed mine instead. I have my doubts whether these **** tactics are legal but that is a battle for someone else to pick up.</p> <p> </p> <p>When Trafalgar admitted their mistake I hoped that the matter could be resolved quickly. Alas this was not to be. I ended up having to repair the door myself and have spent months trying to get Trafalgar to reimburse me. After escalating the matter up a number of levels, a payment was finally made but this was less than 80% of the repair cost.</p> <p> </p> <p>This saga has left a very bad taste in my mouth to say the least.</p>