TP
Tamara P
1 reviews | Active since Oct 2020
14 Oct 2020, 10:58
******* and sharks
WOW!!! Trafalgar has just taken sharksville to the next level. I am not surprised your net promoter score is -92, ranking #26 and 2.4 out of 10 trust index rating on hello peter. 2 weeks later and I am still waiting for my deposit to be refunded. My neighbour too. Very quick to charge for every possible cent but very quick to take no responsibility too. Oh and please compare apples with apples with your entry and exit inspection. A good tenant who pays on time with no reduction given during COVID on pay cuts is worth nothing in your books. Hopefully we don't have to go the legal route.
Helpful (0)
Replies (5)0
Replies (5)Trafalgar's replyOfficial
14 Oct 2020, 11:01Good morning,
Please can you let me know which property you are referring to and which branch of Trafalgar you are dealing with?
Regards
Karien Coetzee
National Property Management Consultant
Please can you let me know which property you are referring to and which branch of Trafalgar you are dealing with?
Regards
Karien Coetzee
National Property Management Consultant
Trafalgar's reply14 Oct 2020, 11:01
Official
Good morning,
Please can you let me know which property you are referring to and which branch of Trafalgar you are dealing with?
Regards
Karien Coetzee
National Property Management Consultant
Please can you let me know which property you are referring to and which branch of Trafalgar you are dealing with?
Regards
Karien Coetzee
National Property Management Consultant
TP
Tamara P's updateReviewer Update
16 Oct 2020, 13:42Hi Karien. I am referring to 63 Queen Victoria Road, Claremont Cape Town. I exited the premises 30 September. Your inspector came and did a full report on the place and presented it to the owner. He neglected to compare the exit report with the entry report. Nor did he take into consideration all the years of complaints against the poor upkeep of the building. Now of course someone is trying to make an extra quick buck and I am being charged for more damages to what I am responsible for. I have never in my 20 years of renting had this situation and have an excellent track record and happy to refer you to several previous landlords. I paid my rent on time every single month even during COVID with pay cuts. I am beyond disappointed and will warn everyone I can of my current experience. I know there are other tenants in the complex with the exact same experience. The landlord has no interested in maintaining his building, and the handymen when they do fix anything do a cheap shoddy job and pocket the money. I am very happy to get witness to confirm this. Now...I sit with a fat bill and the reason why I left as I could not afford to stay there any longer. Poor customer service all round to say the least.
TP
Tamara P's update16 Oct 2020, 13:42
Reviewer Update
Hi Karien. I am referring to 63 Queen Victoria Road, Claremont Cape Town. I exited the premises 30 September. Your inspector came and did a full report on the place and presented it to the owner. He neglected to compare the exit report with the entry report. Nor did he take into consideration all the years of complaints against the poor upkeep of the building. Now of course someone is trying to make an extra quick buck and I am being charged for more damages to what I am responsible for. I have never in my 20 years of renting had this situation and have an excellent track record and happy to refer you to several previous landlords. I paid my rent on time every single month even during COVID with pay cuts. I am beyond disappointed and will warn everyone I can of my current experience. I know there are other tenants in the complex with the exact same experience. The landlord has no interested in maintaining his building, and the handymen when they do fix anything do a cheap shoddy job and pocket the money. I am very happy to get witness to confirm this. Now...I sit with a fat bill and the reason why I left as I could not afford to stay there any longer. Poor customer service all round to say the least.
Trafalgar's replyOfficial
16 Oct 2020, 14:10Thanks for the feedback - I will get our Cape Town Residential Manager to contact you in this regard
Trafalgar
Trafalgar
Trafalgar's reply16 Oct 2020, 14:10
Official
Thanks for the feedback - I will get our Cape Town Residential Manager to contact you in this regard
Trafalgar
Trafalgar
TP
Tamara P's updateReviewer Update
19 Oct 2020, 08:33Still waiting!!! No one has been in touch.
TP
Tamara P's update19 Oct 2020, 08:33
Reviewer Update
Still waiting!!! No one has been in touch.
Trafalgar's replyOfficial
19 Oct 2020, 13:48Hi Tamara, Colleen and Pieter from our offices did make contact with you. Please note our offices are closed over the weekend.
Trafalgar's reply19 Oct 2020, 13:48
Official
Hi Tamara, Colleen and Pieter from our offices did make contact with you. Please note our offices are closed over the weekend.
