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Vuthlari S

1 reviews | Active since Jul 2015

02 Mar 2019, 17:06

*****ING PEOPLES MONEY

So i started staying at one of the flats Glencarin owee by Trafalgar.

When i moved in i was advised to pay a deposit of a certain amount which i did. When i moved out i was told that they would deduct a certain amount from my deposit money because they supposedly have to repaint the room. Funny thing is when i moved in the room did not look repainted at all and when i moved out the paint was as i found it. So these people are a *******. They make money out of petty things.

So Trafalgar Glencarin is peoples money eaters. Will never stay there ever again.

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Replies (2)
Trafalgar
Trafalgar's reply04 Mar 2019, 09:24
Official
Trafalgar places a top priority on client service excellence and will make every effort to rectify your concerns as quickly and effectively as possible. We will investigate the issues and your concerns immediately and endeavour to respond to you during the course of the week.

Kind regards

Karien Coetzee
National Property Management Consultant

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Trafalgar
Trafalgar's reply07 Mar 2019, 09:50
Official
Good morning, 

I received this reply from the Innercity branch and the Branch Manager confirmed that she contact you in this regard.

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Good day Karien 
Apologise for the delay kindly find attached documents, the tenant signed in inspection, the damage deposit summary of how much we refunded and the signed out inspection for the tenant.
We did everything according to the rules and she agreed to the charges
RegardsDavid MolotsiPortfolio Manager-------------------------------------------------------------------------------------------------------------------------------------------------

Should you have further issues we suggest that you contact the Rental Housing Tribunal in this regard.

Karien Coetzee