1 reviews | Active since Nov 2017
Shocking inefficiency and gross incompetence.
Having sold my property in early July 2017, I am still waiting for my refund in respect of levies. Firstly an employee of Trafalgar Property Group refused to acknowledge the correct amount due to me and then shifted the blame onto the transferring attorneys. It was the duty of this individual to apportion the levy correctly which suffice to say was not done. Finally, after emails from the transferring attorneys, it was acknowledged that the original amount I had queried was in fact correct. Suffice to say I am livid with the nonchalant and cavalier attitude displayed by this organization. I will most certainly never have any future dealings with Trafalgar Property Group. Unfortunately, it would appear that this is a classic case of a large company that has lost touch with reality. Disgusted in the attitude displayed!!!
Trafalgar places a top priority on client service excellence and will make every effort to rectify your concerns as quickly and effectively as possible. We will investigate the issues and your concerns immediately and endeavour to respond to you during the course of this week.
Kind regards
Karien Coetzee
National Property Management Consultant
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Trafalgar places a top priority on client service excellence and will make every effort to rectify your concerns as quickly and effectively as possible. We will investigate the issues and your concerns immediately and endeavour to respond to you during the course of this week.
Kind regards
Karien Coetzee
National Property Management Consultant
***
