1 reviews | Active since Aug 2012
Property Manager doesn't bother to respond & maintenance issues
<p>I have raised maintenance issues on the common property at Ilanga complex in Sunninghill with Trafalgar for some time (over a year), yet none has been attended to and the current property manager does not even bother to respond. I emailed Sholeen on 15 May, received a reply the next day promising a response, never received one. Followed up 30 May, no response. Followed up again 6 June, no response. Please, this is getting ludicrous now when owners are being ignored by their service provider. The issues which were raised as follows: </p> <p>1. Pool & lapa lights not working (raised in June 2016). Pool area is therefore unusable in the evenings.</p> <p>2. Broken door on electrical box - door is now about to fall off (raised in April 2017).</p> <p>3. Sagging driveway paving</p> <p> </p> <p>Can Sholeen or someone else please attend to these or at least bother to answer emails.</p>
Good morning,
We investigated and found that the matters have been attended to - Sholeen will contact you shortly.
Kind regards
Karien Coetzee
National Property Management Consultant
***
Good morning,
We investigated and found that the matters have been attended to - Sholeen will contact you shortly.
Kind regards
Karien Coetzee
National Property Management Consultant
***
