TM
Thelma M

1 reviews | Active since Mar 2015

06 Mar 2015, 16:15

Poor service delivery

In past two months I have been complaining to Trafalgar about the bad service that they have been giving us at Constantine building***ned by Trafalgar). The ba*****t parking was no longer safe for our cars as people came in and out as they please. Security and the Cater taker did not take our concerns serious. on Tuesday(03/03/2015) my car's beading was st********** in the car parking at night due to this negligence and it is now my responsibility as they are not liable for damages to property or vehicle. What's even worse is that there are cameras in the parking and security says they don't know what could have happened. why do we pay for parking then?

0
Replies (1)
Trafalgar
Trafalgar's reply11 Apr 2015, 09:28
Official
Hello makgomothelma,

Trafalgar places a top priority on client service excellence and will make every effort to rectify your concerns as quickly and effectively as possible. We will investigate the issues and your concerns immediately and endeavour to respond to you during the course of the day on Monday.

Kind regards

Karien Coetzee
National Property Management Consultant
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