QH
Quentin H
1 reviews | Active since Dec 2015
14 Dec 2015, 15:26
POOR SERVICE
Think twice before renting from Trafalgar, they are very *********** and do not provide you with all details required prior moving in. Once contract have sign additional charges is quickly added. They painted the flat wile my furniture was inside and got paint all over my bedding and electronic devices, Craig have taken photos of this incident but have not even given feedback to my damages due to their maintenance neglects. This is very unprofessional from Trafalgar, i have requested several time to receive the contact details of head office but received no assistance from them.
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Trafalgar's replyOfficial
14 Dec 2015, 16:17Hello quentinhume,
Trafalgar places a top priority on client service excellence and will make every effort to rectify your concerns as quickly and effectively as possible. We will investigate the issues and your concerns immediately and endeavour to respond to you during the course of today.
Kind regards
Karien Coetzee
National Property Management Consultant
***
Trafalgar places a top priority on client service excellence and will make every effort to rectify your concerns as quickly and effectively as possible. We will investigate the issues and your concerns immediately and endeavour to respond to you during the course of today.
Kind regards
Karien Coetzee
National Property Management Consultant
***
Trafalgar's reply14 Dec 2015, 16:17
Official
Hello quentinhume,
Trafalgar places a top priority on client service excellence and will make every effort to rectify your concerns as quickly and effectively as possible. We will investigate the issues and your concerns immediately and endeavour to respond to you during the course of today.
Kind regards
Karien Coetzee
National Property Management Consultant
***
Trafalgar places a top priority on client service excellence and will make every effort to rectify your concerns as quickly and effectively as possible. We will investigate the issues and your concerns immediately and endeavour to respond to you during the course of today.
Kind regards
Karien Coetzee
National Property Management Consultant
***