1 reviews | Active since May 2016

30 Mar 2021, 16:31

Pathetic Service -Trafalgar Property Management

Trafalgar Property Management Pty Ltd Good Day Our Rental Agreement ended 28 February with Trafalgar. We passed the inspection. We made sure the house is neat and tidy even painted. We paid our outstanding rent. Have proof. We have had no communication regarding the deposit that must be paid back to us. And it's now more than a month later. Instead we get a sms today, that we were handed over to lawyers for outstanding rent money. But we have proof of all payments. URGENT NOTIFICATION- Your rental account for 1 BECCA VILLAS is in arrears in the sum of. We have already handed your account over to Nimble Group Attorneys for collection however you still remain liable for the current rental.Payment is to be made immediately failing which further legal action will be taken and will result in multiple judgments againstyour name with your credit profile being negatively affected. Regards, Trafalgar. (Automated message - please don't reply) Trafalgar Service is pathetic. And we get no Feedback from Monique Hendricks. We just want our deposit back and our account must be updated as settled. Have no idea what's happening there in that accounts department. You cant hand someone over to lawyers without contacting the person or checking your facts.

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Replies (1)
Trafalgar
Trafalgar's reply31 Mar 2021, 08:24
Official
Good morning, 
We will investigate and get back to you asap.

Regards
Karien Coetzee
National Property Management Consultant