CB
Chris B

1 reviews | Active since Apr 2014

07 Feb 2015, 09:23

Pathetic Service and ******* Electricity Bill

Since September 2014 I have reported a broken electricity meter in Strelitzia complex in Greenstone Hill - a complex managed by Trafalgar. Many emails and a lack of responsibility from Candice Jones and Monika Bockmaier and everyone passes the buck and don't respond to my calls. In addition, my electricity bill has been almost double each month since reporting the issue. As of today the meter is still not fixed. This is pathetic service and I want urgent action to fix the meter and rectify my bill!!

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Replies (1)
Trafalgar
Trafalgar's reply07 Feb 2015, 13:23
Official
Hello cbodill,

Trafalgar places a top priority on client service excellence and will make every effort to rectify your concerns as quickly and effectively as possible. We will investigate the issues and your concerns immediately and endeavour to respond to you on Monday.

Kind regards

Karien Coetzee
National Property Management Consultant
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