Non response to enquiries on levy account

Since 2011 I have raised several queries on my levy account at Meadow Fields and have received little to no response on my enquiries. I have on many occasions attempted to resolve matters using various means of communication of which I have record of each instance however to date these issues remain unresolved. On many occasions Trafalgar have failed to deliver statements. When this is taken up their response is that statements from Trafalgar should be viewed as a courtesy. How then must one pay electricity accurately? I have never failed to pay my levy account however it is impossible to pay an account accurately without a statement. Trafalgar however continues to levy legal fees and charge for \letters of demand"which I have never received irrespective.<br> <br> I would like for this matter to be resolved immediately and for Trafalgar to contact me as soon as possible to resolve this matter."""