pR
pareshni R

1 reviews | Active since Nov 2012

24 Jul 2017, 09:28

no transparency and lack of communication

<p>For months, the garden service has not been in my yard and the only response I get (if I'm lucky), is that they are firing the garden service. till now I have gotten no other response. how can I be paying for services not rendered? I am reaching my limits with Trafalgar and their poor service. I have to wait for Ella to respond who never does, yet we (the body corp) are paying for their services. further to this, I have no hot water and still have to wait for them to reply. </p>

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Replies (2)
Trafalgar
Trafalgar's reply24 Jul 2017, 10:48
Official

Trafalgar places a top priority on client service excellence and will make every effort to rectify your concerns as quickly and effectively as possible. We will investigate the issues and your concerns immediately and endeavour to respond to you during the course of this week.

Kind regards

Karien Coetzee
National Property Management Consultant

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Trafalgar
Trafalgar's reply24 Jul 2017, 10:48
Official

Trafalgar places a top priority on client service excellence and will make every effort to rectify your concerns as quickly and effectively as possible. We will investigate the issues and your concerns immediately and endeavour to respond to you during the course of this week.

Kind regards

Karien Coetzee
National Property Management Consultant

***