no response on my complaint

my vehicle was ****** on the property on the 21 June 2015,the electric gate was faulty or was broken therefore was left open and the management has never attended to my complaint ,when i asked where in my lease agreement does it say that i am parking at my own risk,or that i will be the one responsible for the vehicle being ****** if/should the gate be faulty or where do they have a disclaimer in the building or parking making us aware that we are parking at our own risk they do not get back to me ,and my electricity has been faulty and bridged for 3 months therefore not working properly and when reporting the matter i was told they will send the electrician and I've been waiting since then.and yes i am still paying for the parking and still paying for the electricity