IM
Ipeleng M
1 reviews | Active since May 2012
17 Dec 2015, 15:32
No response
I logged an urgent complaint with Trafalgar property Management on 08th December regarding water leak that lead to a wet carpet in my flat, as at today 17th December I have not received assistance, I made a number of request for the carpet to be removed but I am getting no joy from them, none of my emails are responded to and I am stuck in a stinky flat. <br> <br> I am getting sick from the smell but it seems like none of the people dealing with my claim cares. <br> <br> I do not appreciate the service they are giving me and the conditions they are letting me stay in, no person deserves such treatment.
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Trafalgar's replyOfficial
18 Dec 2015, 14:26Hello Ipelip ,
Trafalgar places a top priority on client service excellence and will make every effort to rectify your concerns as quickly and effectively as possible. We will investigate the issues and your concerns immediately and endeavour to respond to you during the course of today.
Kind regards
Karien Coetzee
National Property Management Consultant
***
Trafalgar places a top priority on client service excellence and will make every effort to rectify your concerns as quickly and effectively as possible. We will investigate the issues and your concerns immediately and endeavour to respond to you during the course of today.
Kind regards
Karien Coetzee
National Property Management Consultant
***
Trafalgar's reply18 Dec 2015, 14:26
Official
Hello Ipelip ,
Trafalgar places a top priority on client service excellence and will make every effort to rectify your concerns as quickly and effectively as possible. We will investigate the issues and your concerns immediately and endeavour to respond to you during the course of today.
Kind regards
Karien Coetzee
National Property Management Consultant
***
Trafalgar places a top priority on client service excellence and will make every effort to rectify your concerns as quickly and effectively as possible. We will investigate the issues and your concerns immediately and endeavour to respond to you during the course of today.
Kind regards
Karien Coetzee
National Property Management Consultant
***