AK
Amanda K

1 reviews | Active since Mar 2018

08 Mar 2018, 13:06

NO ELECTRICITY FOR THE ENTIRE FLAT SINCE 26/02/2018

Good day,

I am currently staying at Old Nedbank Building in Randburg. The ENTIRE FLAT HAS HAD NO ELECTRICITY since the 26/02/2018. On the 06/03/2018 we got sms that we should only pay the basic rental excluding water and electricity. How can Trafalgar expect their tenants to pay rent still not sure if the issue of electricity is being solved anytime soon or not.

I have a three year old child that i cannot be feeding her fast food everyday because of such inconvenience that is happening. Worst of all we are not getting proper answers regarding this issue. My entire grocery is spoiled because of such. How can one live on fast foods everyday and spending money on useless things because we do not have a choice as tenants.

I am taking this further to RENTAL HOUSING TRIBURNAL because clearly tenants are not taken serious at all.

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Replies (2)
Trafalgar
Trafalgar's reply08 Mar 2018, 13:12
Official

Trafalgar places a top priority on client service excellence and will make every effort to rectify your concerns as quickly and effectively as possible. We will investigate the issues and your concerns immediately and endeavour to respond to you during the course of this week.

Kind regards

Karien Coetzee
National Property Management Consultant

***

Trafalgar
Trafalgar's reply08 Mar 2018, 13:53
Official

The building does not have electricity due to arrears and wrong tariffs bills by COJ.

Owner has taken COJ to court and the seating is on Tuesday13th February, we have been updating tenants regularly in the meantime.

Owner has requested meeting with all tenant on Sunday the 11th March to address the matter., attached email for ease of reference

Regards

Kleinbooi Gololo

Portfolio Manager

Trafalgar Property Management

Tel: ***

Cell: ***

Fax: ***

Email: ***