MM
Mandy M
1 reviews | Active since Mar 2011
01 Apr 2022, 10:14
No deposit for 3 months post vacating unit
I moved out of a Trafalgar managed complex last December 2021 and I am still waiting for my Deposit. I have been following up on my deposit, every time I follow up I am told the Owner of the unit has submitted a new invoice of renovations at my expense of things that were never mentioned upon leaving the unit. The owner cannot renovate his property at my expense and Trafalgar should not keep my deposit for so long as they are aware that I did not damage anything at the property. I am very disappointed by Trafalgar as I have always paid my rent on time and have never been a problematic tenant.
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Replies (3)0
Replies (3)
Trafalgar's replyOfficial
01 Apr 2022, 10:27Hi, I have requested our Pretoria Management Team to investigate and contact you in this regard.
Kind regards
Karien Coetzee
National Property Management Consultant
Kind regards
Karien Coetzee
National Property Management Consultant
Trafalgar's reply01 Apr 2022, 10:27
Official
Hi, I have requested our Pretoria Management Team to investigate and contact you in this regard.
Kind regards
Karien Coetzee
National Property Management Consultant
Kind regards
Karien Coetzee
National Property Management Consultant
Trafalgar's replyOfficial
01 Apr 2022, 12:26Good day,
Feedback from the Pretoria Branch is that the owner holds the deposit and is deciding how and when the deposit will be handled and refunded. We recommend a referral to the Rental Housing Tribunal for a binding external review if deemed necessary.
Kind regards
Trafalgar
Feedback from the Pretoria Branch is that the owner holds the deposit and is deciding how and when the deposit will be handled and refunded. We recommend a referral to the Rental Housing Tribunal for a binding external review if deemed necessary.
Kind regards
Trafalgar
Trafalgar's reply01 Apr 2022, 12:26
Official
Good day,
Feedback from the Pretoria Branch is that the owner holds the deposit and is deciding how and when the deposit will be handled and refunded. We recommend a referral to the Rental Housing Tribunal for a binding external review if deemed necessary.
Kind regards
Trafalgar
Feedback from the Pretoria Branch is that the owner holds the deposit and is deciding how and when the deposit will be handled and refunded. We recommend a referral to the Rental Housing Tribunal for a binding external review if deemed necessary.
Kind regards
Trafalgar
MM
Mandy M's updateReviewer Update
01 Apr 2022, 13:49All deposits were paid to Trafalgar hence I am directing my issues with Trafalgar. I do not want to deal with Peter I want my deposit I have already waited for 3 months.
MM
Mandy M's update01 Apr 2022, 13:49
Reviewer Update
All deposits were paid to Trafalgar hence I am directing my issues with Trafalgar. I do not want to deal with Peter I want my deposit I have already waited for 3 months.