AK
Amanda K

1 reviews | Active since Feb 2018

20 Feb 2018, 10:40

No deposit back

Good day,

I have been staying at one of Trafalgar properties in Randburg called Old Nedbank Building unit number 419, i officially moved out in December 2017 and i have sent all the docs that are needed so that my deposit can be paid back however i have been getting the response that my money will be paid soon but its almost 2 months.

I am highly dissapointed with this service as i paid their deposit money on time but now i am getting such excuses for my money to be paid.

Can i kindly get a positive response as to when my money will be paid.

Kind regards, Lerato Masombuka ********** 909

0
Replies (1)
Trafalgar
Trafalgar's reply20 Feb 2018, 12:38
Official

Trafalgar places a top priority on client service excellence and will make every effort to rectify your concerns as quickly and effectively as possible. We will investigate the issues and your concerns immediately and endeavour to respond to you during the course of this week.

Kind regards

Karien Coetzee
National Property Management Consultant

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Best regards,