1 reviews | Active since Aug 2016

19 Aug 2016, 15:03

NO COMMUNICATION

<p>Nobody informed me that there will be a rental increase for the flat i am renting for my mom.. </p> <p> </p> <p>today i received an email stating that if i dont pay the R2000 outstanding they will terminate my lease.. </p> <p> </p> <p>i refuse to pay a rental increase for the current flat my mom is in..</p> <p> </p> <p>i have proof that i have emailed them.. but no response </p> <p> </p> <p>I AM REALLY DISGUSTED BY THERE NO CARE ATTITUDE</p>

0
Replies (2)
Trafalgar
Trafalgar's reply22 Aug 2016, 07:25
Official

Trafalgar places a top priority on client service excellence and will make every effort to rectify your concerns as quickly and effectively as possible. We will investigate the issues and your concerns immediately and endeavour to respond to you during the course of today.

Kind regards

Karien Coetzee
National Property Management Consultant

Trafalgar
Trafalgar's reply23 Aug 2016, 07:41
Official

We have investigated the matter and found that there was an administrative error on our side. The correct procedure will be followed now to increase the rent as this is our instruction from the owner.

We appologize for any inconvenience caused

Kind regards

Karien Coetzee
National Property Management Consultant