NM
Nqaba M

1 reviews | Active since Jun 2015

26 Dec 2016, 12:24

New Car vandalised in the complex

<p>I have had the worst experience of my life at a new complex managed by Trafalgar called Calswarld luxury apartments, had to even cancel my holiday, for months i have been complaining to the complex management about my noisy neighbours, and this complaint was taken lighty, till a month ago when they decided to evict these tenants, in that i went to management of the complex to ask them to protect my property as these tenants have become dangerous, only to wake up a few days ago and find out my car has been scratched, quotation to fix this is about 25000 (ZAR), where will i get the money to pay for these damages, This could have been avoided if the management had taken my complaint seriously, Now i have to live in fear in my own home, We are paying rental so that we are given a good place to rent and where we are protected by the security of the complex.</p>

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Replies (1)
Trafalgar
Trafalgar's reply26 Dec 2016, 18:23
Official

Trafalgar places a top priority on client service excellence and will make every effort to rectify your concerns as quickly and effectively as possible. We will investigate the issues and your concerns immediately and endeavour to respond to you during the course of this week.

Kind regards

Karien Coetzee
National Property Management Consultant

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