Letting mismanagement and poor service

I am very disappointed by the lack of property management shown by Trafalgar so far. I signed a mandate agreement with Trafalgar on the 05 May 2021 and still today (26 August 2021) there is not a single advert of my Braamfontein property in any website including the Trafalgar website! How do you expect to get me tenants? Secondly: A potential tenant calls me after getting my number from the security guard at Bridgeview. I referred her to my Letting manager. The vetting was done and when she wanted to pay her deposit and first installment, I was informed that the rental would be R5000 when the Mandate clearly states R7000 minimum. The potential tenant told me that the letting manager told her it would be R5000. At this rate I will not be renewing this agreement.