Less than One Star Service from Birdhaven Branch

If I could give less than one star I would. I enquired in September about a possible reallocation of my parking bay. I own my property but the parking bay I was given is obstructed by a tree and I cannot safely park my car under cover. I was sent the sectional title deeds and a parking plan by Trafalgar which was helpful initially. I was informed from the info that in fact the parking bay I have been in (with the tree) is not mine, and according to sectional title I should be in a different bay.

I requested for this to then be rectified and since then have been met with unbelievable resistance. I was told my request was put forward to the trustees but when I spoke to one she knew nothing, another said a reply had been sent to me which I have not received. The communication is also warped because I am not asking to resolve a sectional title issue which everybody seems to keep bringing up. I want my rightful parking bay given back to me, and for the wall to be painted to reflect as such. I'm not asking for a shuffle of the sectional title deeds, but just to have my correct parking, as reflected in the parking plan. I was told that a shuffle may have taken place - I want to see documentation for this. I receive no replies to emails and it appears client satisfaction is not even something considered. I pay levies timeously, I put up with our lift being broken for months at a time , but I am not prepared to put up with this and cannot believe nothing is being done to assist, over 2 months later.