Lack of Communication and Empty Promises

I have been staying at an accommodation area that Trafalgar Property Management manages since 1 August 2017 and since my first contact with Trafalgar it has been nothing but bad news and horrible service.

After paying my deposit and first months rent on the 27th of July 2017 I couldn't get a hold of the consultant who had initially assisted me throughout the whole process who goes by the name of Law. I complained about how the apartment was still not fixed up (painted, cleaned, repaired and all relevant maintenance) as I was due to move into the place within 48 hours. The place only got a minimal maintenance on the day the I was supposed to move after escalating the issue to Law's colleague Kleinbooi.

Throughout my stay in the place I have contacted Kleinbooi for every issue in regards to the apartment maintenance and every time I get told that something will be done within 48 hours, I have to scream and shout before it does get sorted out.

My most recent situation is the fact that during the storms that took place in the month of October my window in the kitchen broke and I spoke to Kleinbooi about this several times, where he reassured me that by Thursday 19 October 2017 my window will be replaced, this however did not happen and now I have been informed that there has been a few house breaking in the area and even after communicating this to Kleinbooi he keeps giving my empty promises.

I am beyond disappointed by the bad service and constant stress they cause me

The PO BOX I have for the company is 17277 Hillbrow 2038 Company Registration Number is ***