Incorrect/Unfair billing on account

Hi Peter<br> <br> I stay in one of Trafalgor properties' student apartments in Auckland Park (16 Lime street). I moved in the place during September 2015<br> <br> <br> When I moved in, I was informed that I would only have to pay R2700pm including water and electricity. However, to my surprise my bill includes other costs that I was never informed about, the bill comes in very very late and now apparently I'm in arrears.<br> <br> Electricity at a student apartment is charged at 450 per person. Is that logical? Especially after we were told that the rent is inclusive of water and electricity.<br> <br> I am worried that come that time I want to move out,they will want to hold back arrears that I never knew about!<br> <br> We didn't have water for about 3 weeks and no-one had the opacity to come see us or check if everything is okay. However come month end when rent must be paid, they are quick to contact you. Rumour has it that our rent is increasing as from 1 Jan 2015 by R400, however due to the fact that their staff is *********** and unprofessional, no-one has had the odacity to notify us of this in black and white. It is just something we hear by word of mouth.<br> <br> #TrafalgorMustFall