JJ
JoAnne J

1 reviews | Active since Dec 2016

13 Dec 2016, 09:16

*********** and ********* service

<p>I have had problems with these guyz from the very beginning. They were always delaying everything and my payments were always on time, I am one of the best clients they've ever had. </p> <p>My recent bad experience with them is getting back my deposit after my contract with them expired. I did a successful visual inspection with their Maintanace guy to check for any damages before I can get my deposit back. </p> <p> </p> <p>There were no damages found whatsoever so I was assured I will get back my deposit in 7days as it states on the contract. Now they giving me the run around talking about a soap dish is missing, I mean a "supposedly" missing soap dish that wasn't discovered at the inspection for a R5 000 deposit refund??? </p>

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Replies (1)
Trafalgar
Trafalgar's reply13 Dec 2016, 16:55
Official

Trafalgar places a top priority on client service excellence and will make every effort to rectify your concerns as quickly and effectively as possible. We will investigate the issues and your concerns immediately and endeavour to respond to you during the course of today.

Kind regards

Karien Coetzee
National Property Management Consultant

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