1 reviews | Active since Feb 2017
Incompetence
<p>I currently reside in a complex called Culemborg unit 20, that I rent from Trafalgar Property Management.</p> <p>I have lived here for over 18 months and at no stage have I ever been arrears my rental due. However, on the first of May I started using their parking bay which is not always secure because there electronic gate doesnt always work.</p> <p>I was sent an invoice in May and June 2017, which detailed how much was owing to them, which I rightfully paid. However they failed to invoice me for parking for two months. </p> <p> </p> <p>I have always paid what is due to them on my invoice and not at any stage have I ever defaulted. </p> <p>Now due to their *********** staff I am in arrears and they are threating legal proccedings and blacklisting.</p> <p> </p> <p>At this stage I can not afford to pay them and even so why should I pay for an amount that I was not invoiced for.</p> <p> </p> <p>Your staff are ***********.</p> <p> </p> <p>Contact: ********** 493</p> <p>unit 20 Culemborg </p> <p>784C ********** </p> <p> </p> <p> </p> <p>Contact ********** 4</p> <p> </p> <p> </p> <p> </p> <p> </p>
Trafalgar places a top priority on client service excellence and will make every effort to rectify your concerns as quickly and effectively as possible. We will investigate the issues and your concerns immediately and endeavour to respond to you during the course of this week.
Kind regards
Karien Coetzee
National Property Management Consultant
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Trafalgar places a top priority on client service excellence and will make every effort to rectify your concerns as quickly and effectively as possible. We will investigate the issues and your concerns immediately and endeavour to respond to you during the course of this week.
Kind regards
Karien Coetzee
National Property Management Consultant
***
Good afternoon,
The matter has been investigated and our Branch Manager Allyson King contacted you to explain and apologize as they have made an error and have given you the opportunity to settle the account over two months.
Our apologies for any inconvenience caused
Kind regards
Karien Coetzee
Good afternoon,
The matter has been investigated and our Branch Manager Allyson King contacted you to explain and apologize as they have made an error and have given you the opportunity to settle the account over two months.
Our apologies for any inconvenience caused
Kind regards
Karien Coetzee
