Horrible Service

<p>So the story goes as follow:</p> <p> </p> <p>My lease ended on the 30th of November and inspection was conducted by Trafalgar after which we were told we had to get the carpets cleaned as well as replace a lightbulb that was not working. Fair enough on the carpet but the lightbulb is a consumable that literally went during the inspection. But that is not the main issue...</p> <p> </p> <p>After inspection the inspector told me that the deposit will be paid back within 14 days. Which once again I had no problem with. But then comes the part where I was doing the follow up.</p> <p> </p> <p>I was first told that my payback was busy being processed as there are a lot of payments that need to be done in December. A hour later I received an email asking me for my banking details (which the should have already). Then I got an email saying they cannot pay it unless they receive emails from the other leasee. Then I get an email saying that the person doing the payments is going on leave tomorrow so if they do not have "confirmation" they will only pay the deposit back next year!!! WHAT ON EARTH!!! </p> <p> </p> <p>I have always paid on time and even settled the owners arrears a few time to be able to buy electricity because Trafalgar did not causing me to go without electricity once for an entire evening. </p> <p> </p> <p>NEVER AGAIN WILL I DEAL WITH THESE PEOPLE AND TAKE MY ADVISE, STAY AWAY!!!!!!!</p>