Frustration is an understament

Honestly i can't even begin to describe the level of frustration. I've been complaining about my windows leaking since early this year in one of the buildings managed by Trafalgar in JHB CBD. Contractors were sent to evaluate my windows and they said its the normal building wear and tear, which is suppose to be resolved by the body corporate.

After involving the agent who sold me the property that is when a quote was sent and then nothing happened, no further inspection , nothing. I honestly don't know what property management you guys do honestly.

There is no traction on this matter, the portfolio manager keeps on saying he is trying to resolve the matter and then leave me hanging. I always need to follow up with him.

I think its because he knows it will never be resolved and i will have to deal with leaking window frames/windows.

Since there is no traction i think its about time i involve the The Community Schemes Ombud Service , Gauteng Rental Housing Tribunal and COJ to assist me with this. Since the portfolio manager doesn't want to give me time lines and escalation channel.

And Trafalgar is trending on this platform and its always about building maintenance.