ZM
Zenande M

1 reviews | Active since Aug 2016

22 Aug 2017, 11:16

False advertising

I went onto property24 and saw an ad for a 2 bedroom in Rembrandt Park, Called the agent Steven Baloyi and we communicated well, when i was ready for view the place he tells me the place is now R5000, without a fight i agreed to still take the place, Yesterday i went to view the actual place before signing the lease. Its a one bedroom and not a 2 bedroom and he claims that he did not know its a 1 bedroom until I said so. I will be taking this matter to (ASA) Advertising Standards Authority.

0
Replies (1)
Trafalgar
Trafalgar's reply22 Aug 2017, 11:35
Official

Trafalgar places a top priority on client service excellence and will make every effort to rectify your concerns as quickly and effectively as possible. We will investigate the issues and your concerns immediately and endeavour to respond to you during the course of this week.

Kind regards

Karien Coetzee
National Property Management Consultant

***

Best regards,