DM
Dineo M

1 reviews | Active since Jun 2015

01 Sept 2021, 14:04

Expropriation and Theft by Trafalgar

I echo the sentiments of many victims of the Trafalgar Property **** and theft

Here is my story 1. The Homeowners association charged me a penalty fee of R4000 for erecting a toolshed in my yard. I challenged the penalty but eventually decided to settle it since my user and visitor access to the estate was being threatened.this is in December 2020.

Ofcourse this was a golden happy moment for trafalgar as they got an opportunity to exploit my debt to their own benefit. When requesting the settlement fee on 10 August 2021 I was given an amount of R4743.46. I did not undertand the extra amounts being charged and just settled the amount on the 11 August 2021 so i could get my account uptodate.

I received my September statement and guess what, more charges(R24.15 opening of debt collection file, R145.47 acknowledgement of debt, R528,77 Debt collectors receipt fee)

I queried this with Lebogang More, Adele Jonker and Adele Olivier and was given an explanation that does not even make sense. I even told them that they cannot charge me debt receipt fees as i do not have an AOD with them so why are they charging me for paying my account. In total, a debt of R4000 requires a total payment of R5353.95, so i am being charged R1 353.95 by trafalgar which is completely unjustified.

I will refer this matter to the highest court if I have to because they are clearly enforcing these charges on a lot of clients, raking up million in theft charges.

Expropriation and theft is what i call it, which is an unfair business preactice.

0
Replies (1)
Trafalgar
Trafalgar's reply02 Sept 2021, 08:49
Official
Good day, 

As per correspondence from our Pretoria office the penalty is revenue due to the Estate and not Trafalgar and in line with the applicable MOI and rules. The debt collection fees are as per the Council for Debt Collector prescribed Annexure B tariff and Trafalgar is authorised to charge the fees concerned as a registered debt collector and authorised in terms of the Debt Collectors Act. Should you wish to challenge the fine then CSOS would be the correct escalation channel otherwise the Council for Debt Collectors is available to review a complaint regarding debt collection fees and debt collector conduct. 

Regards
Karien Coetzee
National Property Management Consultant