Ex- tenant of 1219 ( deposit refund )

I moved into the building ( unit 1219 , Glencairn building , 73 Albertina sisulu road , Johannesburg , 2001 ) in 2016 , When i moved there , i was advised that my toilet seat will be fixed within a week , however I moved out in 2017 and still didn't have a new toilet seat . The building manager , didn't care about the job he had , he was never around to address issues and the seconded in charged , always said she cannot say anything or do anything about any issue , unless he give her the go ahead , which was hard because he was never there . I now moved out on the 25/11/2017 and am still waiting for the deposit to be paid back to me , however i am getting the run around from the office , i am told 14 days , but i am sure that 14 days have passed and still nothing . I always paid before time and never did i have an issue that was made by me reported , even when i didn't get service , however i was told that in 14 days i will get my full deposit because i left the place better than how i found it .

If anyone knows the next steps i need to take please advise me , because this is unfair and disappointing .

I was a great tenant , and i moved because of very bad service and rudeness from the company .

Please advise