Do not stay in any place that's managed by trafalgar

Renting a unit from trafalgar has been the WORST EXPERIENCE EVER, they DO NOT CARE ABOUT ANY TENANTS. We have experienced a million problems and they do nothing about it except constantly blaming other people, I understand that trafalgar didn't build the unit but at least check the damn thing before renting it out, you guys are just so unprofessional and never have we ever met the landlord or spoken to the landlord and I as a matter of fact would really appreciate having a chat with the owner just to find out if they know what a poor condition their unit is in, how can you allow someone to live somewhere where the stove does not work, the house cannot get fresh air because if we open the windows then they might break due to it not being secure, the second bedroom cupboard is broken and hasn't been used since we moved in a couple months ago, the main bathroom has not been used either because the shower doesn't work, we had spoken to caliber because trafalgar took no responsibility and caliber sent out Stephen who did a half ass job and fitted in tiles that were missing and put a globe in the kitchen because we had no lights there, he also replaced the broken shower with another broken shower. Initially when we moved in we paid a prorata fee and we only ended up moving in 4 days later due to the incompetence from the agent and trafalgar, we asked for a refund and we barely got anything back, they just stole our money and left, we also paid a cleaning fee which I don't understand, why should the tenant pay a cleaning fee when you guys made the mess, anyway the place was covered in cement and sand and again we weren't refunded they said when we leave then we will get our money but I highly doubt that, we also had to wait a couple of hours when moving in because the keys for the unit were lost apparently so our gate had to stay open and other people had access to open the door, which was really unsafe considering the Bush by our unit and the electric fence doesn't work but we left it. The shower in the en suite was not built properly as well and now every time we take a shower the house kinda gets flooded and we will not pay for any damages caused because we've been emailing, calling every single day for 6 months and every time someone makes and arrangement to come out we agree and take an off day mind you we do not get paid unless it's a valid reason and these aren't considered valid reasons so we weren't getting paid, yet we still kept on taking many off days just to accommodate trafalgar and caliber but they kept disappointing us and never showed up and we never got paid for those days and then when we call they have such an attitude towards us, I have emails and they have call recording, and as for the amount of times they've done an inspection, I'm so done complaining, there's so much wrong with this place, I'm really advising everyone not to live here, you'll go crazy.