DH
Dale H

1 reviews | Active since May 2015

08 Sept 2021, 13:08

Do not recommend

Week-long waits between each email response, unsatisfactory answers and they don't like to pay out. There is always an excuse as to why claims aren't covered by them and that the property owner or body corporate needs to pay for repairs.

0
Replies (1)
Trafalgar
Trafalgar's reply08 Sept 2021, 13:13
Official
Good day, please can you give more details of your complaint.  What is the name of the complex?  Which branch of Trafalgar are you dealing with?

If you are referring to an insurance claim then please keep in mind that the insurance company determines which claims are being paid, not TFS who is only the broker.

Regards
Karien Coetzee
National Property Management Consultant