Disrespect & Prejudice

Worst property management I have ever come across. When I had break in/burglary in January 2019, I was treated with artogance, prejudice, insensitivity,disrespect by both Trafalgar and the landlord. Trafalgar was so partial protecting the landlord and the caretaker's behaviour. The incident took place in Oslo court, 302 Montpellier road, Morningside, Durban It is such a pity that there is nobody in a more senior position than Karen and Julie who didn't care instead chose to entertain 1side of the story which is the land lord's version of the issue. They (including the landlord) are supposed to ensure the place's security and safety measures are in place but they didn't and still don't care. All they ever focused on is the quality of my curtains, that was still continuation of disrespect and being insensitive.

Julie went as far as continuing with being insensitive by saying "only the TV was ******". So if it's only the TV ****** to her that makes the issue less important as when I have bought that TV with my hard earned money. Also what about the violation of my privacy and interfering with the crime scene, when I'm paying. And Julie even had the audacity of saying I attacked the landlord when she was not even there to witness what happened, she didn't even do a follow-up on the matter but instead accused me of attacking someone who treated me like nothing yet expecting my money. So I was supposed to applaud him and caretaker for violating my privacy, interfering with crime scene,and withholding information from me when I'm expected to pay. They don't even have the decency to upgrade the security measures or find out what could be the loophole. What annoys me is the level of disrespect and the undermining of my judgement and intelligence. I know what I saw when I came home and the truth will one day come out. I still wonder which burglar would have such courtesy of moving the bedroom TV to help put in the lounge after he had ****** the lounge one. Just because I'm not from certain class of people does not warrant to be treated like this. Worse when I wanted to move out, each time I had to go for viewing one of their places they keep on having excuses. I repeat I still wish someone in a more senior postion can address the problem because even before the break-in were queries which I needed addressed up to now not all have been addressed. Even their complaints website is not working.