Deposit Refunds from Trafalgar

With regards to Tenant Deposit Refunds Trafalgar refuses to pay back to the company .I my case i gave in short notice unintentionally and did take into consideration that they would charge me a penality fee yet the choose to with hold the full amount stating that they will be loosing rent for the month.Been a tenant that is up to date with rent monthly and has to live with no electricity monthly and their excuse is always Eskom yet surrounding units are not facing the same problem of no electricity ; power blow out all the tenants in the complex appliances and their response is Household Insurance yet their Power box had no power switch installed only a few days after all this occured. As a tentant and i am sure there are many people that are been ****** out of their Deposit money .Where is the justice for the tenants.